Last updated: April 14, 2026

Test2Health Ltd (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your personal data when you use our website and diagnostic services.

1. Who We Are

Test2Health Ltd provides healthcare diagnostic services through this website.

Data Controller:
Test2Health Ltd
20 Wenlock Road, London, N1 7GU, UK
Email: info@test2health.co.uk
Phone: 020 3432 4030

If you have questions about this notice or your data, please contact us at the details above.

2. What Information We Collect

We may collect and process the following categories of data:

• Personal Information: Name, date of birth, address, email address, telephone number
• Health Information (Special Category Data): Medical history, symptoms, diagnostic results, laboratory test information
• Technical Data: IP address, browser type, device information, website usage information
• Account Information: Login credentials, preferences and communication settings

3. How We Use Your Information

We process your data for the following purposes:

• To provide diagnostic services and healthcare assessments
• To communicate with you about appointments, results, or services
• To manage your account
• To improve the functionality and security of our website
• To comply with legal and regulatory obligations
• For anonymised research and service improvement where applicable

4. Legal Basis for Processing

Under the UK General Data Protection Regulation, we rely on the following lawful bases:

• Consent – where you provide explicit consent to process health data
• Provision of healthcare – processing necessary for medical diagnosis and healthcare services
• Legal obligation – compliance with healthcare regulations
• Legitimate interests – improving our services and website functionality

5. Sharing Your Information

We may share your data with:

• Healthcare professionals involved in your care
• Diagnostic laboratories
• IT and hosting providers
• Regulatory bodies when required by law

All third parties are required to protect your information and process it only for specified purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure servers and encrypted data transmission
• Access controls for authorised personnel only
• Regular security reviews and monitoring

7. Data Retention

We retain personal and health information only as long as necessary for the purposes outlined in this notice or as required by law, including obligations under UK healthcare record retention rules.

8. Your Data Protection Rights

Under the UK General Data Protection Regulation, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data where appropriate
• Restrict or object to certain processing
• Request transfer of your data to another provider
• Withdraw consent at any time

To exercise these rights, please contact us using the details above.

9. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality and analyse usage. You can manage cookie preferences through your browser settings.

10. Complaints

If you believe your data has been handled improperly, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office
Website: https://ico.org.uk

11. Changes to This Privacy Notice

We may update this notice from time to time. Updates will be posted on this page with the revised date.

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